The things homeowners, architects, and builders ask before our first conversation. If yours isn't here, write us.
Every home is custom-engineered. We scope in tiers — Foundation (lighting control, shades, network), Signature (whole-home audio, security, and unified control), and Estate (reference cinema, invisible audio, landscape, and concierge service) — and walk you through what each level delivers so you can decide where to invest and where to hold back.
As early as possible — ideally during architectural design and before drywall. Most of what makes a great smart home invisible happens in the rough-in: back-boxes, conduit, speaker pockets, keypad locations, and network pathways. We work directly with your architect, designer, and builder.
We work with them. ALT3 is the low-voltage and control discipline on your project team — comparable to your lighting designer or AV consultant. We coordinate with everyone else and document everything for the field.
HomeWorks QSX is Lutron's flagship wired system for new construction or major remodels — unlimited scale, engraved Palladiom or Alisse keypads, and integration with every other system. RadioRA 3 is a wireless system designed for existing homes or smaller projects. We're certified in both and will recommend the right platform for your home.
Yes. We serve Charlotte, Lake Norman, Myers Park, SouthPark, Waxhaw, and luxury residential markets across the Carolinas. For projects in Asheville or coastal NC/SC, we travel.
Installation is the start, not the end. ALT3 offers proactive monitoring, software updates, and scene refinement — most homes evolve over the first 12 months as families settle in. You'll have a direct line to our team.
Often, yes — especially if there's an attic, basement, or accessible crawlspace. Wireless platforms like Lutron RadioRA 3, Caséta, and Josh.ai cover a lot of ground without opening walls. We start with a walkthrough to map what's possible.
Yes — that's the design intent. Josh processes locally on a Josh Core in your home rather than streaming everything to the cloud, and it doesn't sell or share data. It's the only voice platform we recommend for primary residences.
